Feedback & Complaints
Your feedback is valuable to us. We use this feedback to improve our services and investigate and respond to any issues of concern.
Feedback can be compliments, complaints and suggestions:
- Compliments are praise or congratulations about any aspect of our services, performance or how we do business.
- Complaints are an expression of dissatisfaction or unmet expectations about any aspect of our service or the way we conduct our business.
- Suggestions are ideas on how we could improve our services or do our business differently.
We value your feedback. If we get things wrong, we need to address and evaluate such instances to resolve these matters promptly. Similarly, we should recognise when we are complimented on our service and performance.
Please refer to the flyer on how to provide feedback.
Alternatively, please contact Tanya Scott email@example.com.